Tips for Hiring Repair and Maintenance Contractors

A key part of a Landlord/Property Manager’s role is to appoint contractors to perform maintenance or repair works at rental properties.

As Landlord/Property Manager, however, claims can still be brought against you for damage which may occur as a result of the contractor’s poor workmanship. In this case, it’s best for you to demonstrate that the contractor was suitably qualified, licensed, insured and that it practiced safe systems of work.

You should ensure that all new contractors complete the The REIQ’s Contractor Appointment Form EF017 and provide copies of all supporting documents to show that they hold the necessary trade qualifications, current licenses and registration, and appropriate insurance cover.

Prior to the commencement of any high-risk construction works, you should request copies of the contractor’s Job Safety and Environment Assessment (often referred to as a JSA or JSEA) and Safe Work Method Statement (SWMS) for the works.

Contractors are obliged to hold insurance policies pursuant to the Workers’ Compensation and Rehabilitation Act 2003 (Qld) and the Queensland Building and Construction Commission Act 1991 (Qld). You should ask for documentary evidence that the contractor has a current workers compensation insurance policy in place.

After the works are completed, you should request a detailed invoice from the contractor, and should retain the invoice on file. In most circumstances, it will be necessary to inspect the works upon completion.

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