The vacate process at the end of a tenancy is usually the time when conflicts and disputes may arise. However, if you follow these tips, you should be able to conduct a stress-free vacate process.
Inspect thoroughly
In Queensland, the Residential Tenancies and Rooming Accommodation Act 2008 states that tenants are expected to leave the property in the same condition as it was at the start of the tenancy with the exception of normal wear and tear.
Provide the tenant with an exit condition report, cleaning checklist and recommendations of cleaners in case they do not want to clean the property themselves. Offer to arrange quotes for tenants. Be sure tenants complete any forms needed prior to the inspection. Photos should be included as well.
Secure the bond
A rental bond is a security deposit paid at the start of the tenancy. Has the tenant paid all the rent that is due? If not, you may need to claim an amount higher than the bond. This is also possible if the tenant has caused damage or did not fulfill a part of the tenancy agreement.
If you will be claiming the bond, inform your tenant and complete the legal requirements. If any additional money is owed, an agreement can be reached between owner and tenant. Be sure to put everything into writing.
Settle disputes
If ever you and the tenant are unable to come to an agreement, then you can attempt to resolve the issue through the state. In Queensland, you would need to submit a Dispute Resolution Request via the RTA and apply to seek an order for the outstanding money from the Queensland Civil and Administrative Tribunal (QCAT).
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