Staying On Top of Property Maintenance Requests
When managing a rental property, maintenance requests can snowball into significant responsibilities. Keeping track of your rental properties, their repairs, and your tenants can feel overwhelming if you don’t have an efficient system. The best way to mitigate this is to create a standard procedure for maintenance.
Make an outline
To adequately tackle maintenance requests, outline a comprehensive routine. In your outline, include:
- How tenants will submit maintenance requests
- The time you’ll take to respond to the request
- How long you’ll take to fill the request
- How long you’ll wait before following up on the request
Track repairs
After drafting your maintenance repair routine, create a standardised request tracking system. This system should allow you to track, review, and update the dates you last provided routine maintenance for all properties, which properties need repair/maintenance, pertinent dates and costs.
Hire a professional
Once you receive a request, decide who is responsible for the issue. Have a list of licensed, skilled and trusted tradespeople within the area. While it may be tempting to save time and money by fixing repairs yourself, hiring a reputable tradie is wise. This way, you can ensure the repair was fixed correctly.
Budget
To absolve these costs as they occur, reserve a budget expressly for repairs. Reference your request tracking system to see how much past repairs cost and estimate the amount you’ll need for the future. Having the funds available when necessary can help streamline your maintenance process and fix the issues faster.
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