Are you a landlord who is thinking of switching Property Managers? What issues do you have with your current Property Manager? Maybe you share some of the most common reasons why landlords change Property Managers.
Communication
Have you not heard from your Property Manager in a while? They should be giving you regular updates on your property, from rental payments to maintenance issues. Set your expectations from the beginning and inform your Property Manager about the frequency of communication you prefer. Meanwhile, your Property Manager should be able to respond to requests and questions in a timely fashion.
Expertise
Does your Property Manager have enough experience? You might have an investment property that requires a Property Manager with more experience handling that type of property. When researching Property Managers, make sure they regular train and upskill their staff to regularly bring up their expertise.
Maintenance
A Landlord/Property Manager is obligated to provide a safe and healthy environment for a tenant. This means maintenance is important and your Property Manager should be able to handle them smoothly on your behalf. They should have access to skilled tradespeople, schedule maintenance and conduct thorough inspections.
Legislative knowledge
Is your Property Manager up to date with constantly changing legal requirements? Your Property Manager should be able to advise you on how legislative updates affect you and your investment property.
Systems
Your Property Manager might be using outdated systems, which can affect efficiency and customer experience. Technology is evolving rapidly so your Property Manager should have systems that streamline processes and improve service.
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