Lauren Robinson – Director | Licensed Estate Agent
Lauren is the Director of Rental Results and has nearly two decades of experience in the property management industry. Committed to learning and extending her knowledge Lauren has completed a Bachelor of Business Majoring in Marketing, a Certificate IV in Property Services (Real Estate) and is a licensed real estate agent. Rental Results was named Property Management Agency of the Year for 2019 by Your Investment Property Magazine and the PPM Group. Lauren also was awarded a Business Achiever Award at the 2019 Women in Business Awards. Lauren has authored the book ‘Rented!’. ‘Rented!’ takes the hard work and stress out of the property management process and shows new (and not so new) investors how to develop an investor mindset, secure the most suitable tenants, create property appeal, manage your legal responsibilities and rent out your property in the quickest possible timeframe.
Lauren holds a reputation for consistently achieving excellent results within the dynamic areas of residential rental properties and portfolio management. It is her professional approach and strong focus on customer service that sets her apart. She is especially focused on building strong relationships with owners and tenants alike, building trust through clear and detailed communication, prompt follow-ups and a highly organised approach to client management.
She enjoys the many challenges that she faces on a daily basis in her role and thrives on being able to help clients with all aspects of real estate. Lauren is setting the bar when it comes to customer service in the property management industry.
Danielle Clark – General Manager | Licensed Estate Agent
With over ten years in the real estate industry, Danielle understands the needs of property owners and tenants alike. Her organisational skills combined with a task-oriented mindset ensures she gives a 110% when working with clients. As a Licensed Real Estate Agent, Danielle enjoys the work that goes into not only meeting but exceeding a client’s standards and providing the best outcome for their property. With an exceptional track record and positive work ethic, any property is safe in her hard-working hands.
Daphne Harrip – Team Leader | Senior Property Manager
With over 10 years of experience in the Property Management Industry, Daphne prides herself on her customer centric attitude and knowledge and understanding of the legislation. Daphne is the Team Leader and Trainer in the office. Her thirst for knowledge has led Daphne to complete an REIQ Buyer’s Agent Course and several leadership and legislation courses.
Daphne thrives on the fast paced and challenging environment that property management provides on a daily basis. She is highly organised and professional in her approach to property management. She consistently delivers her clients with the highest possible results and always delivers outstanding customer service. Daphne was nominated as a Finalist for Property Manager of the Year for National Awards in 2021, 2019, 2018 and 2017.
Her passion for Property Management and delivering beyond her client’s expectations is what sets her apart in the industry.
Vivian Trantan – Property Partnership Manager
Vivian has been in the real estate property management industry for 15 years. Her career in property began as an Assistant Property Manager which has naturally seen her evolve in to specialise in Business Development for the last 8 years.
Vivian thrives to assist her clients in every aspect of their property investment decision.
Vivian’s advice to her clients is to always make sure that they understand the roots as to why they choose to invest in property from the very beginning. “One of the most important rules when it comes to choosing a property manager is to be selective. I always encourage my owners to take the time to select the most suitable team of property professionals to assist them with their investment journey, look for the specialist who focuses on managing properties day in day out, a team who is knowledgeable and up to date with the current legislation and most importantly, have an understanding of your long-term plans and goals. An expert in property who genuinely cares and is committed to helping you.”
Zahni Dugdell – Senior Property Manager
Zahni is from a small country town, Kingaroy where she moved away from her family to Brisbane at just 17 years of age. Zahni commenced her real estate career as an Administrative Assistant and has worked her way forward to the role of Senior Property Manager.
Zahni has joined the team as she shares our customer service values and understands the importance of communication. She also really values developing strong relationships with both owners and tenants alike.
When Zahni is not working she enjoys travelling and is an avid Formula 1 fan.
Connie Morton – Leasing Manager
Approachable, professional and motivated, Connie is a lifetime local to Brisbane, she is passionate about the area and with over 12 year’s experience in Property Management. Her knowledge of the industry and market sets her apart as an exceptional communicator and Leasing Manager. Connie was awarded a National Award with the PPM Group for Leasing Consultant of the Year in 2018 and she was nominated as a Finalist with the PPM Group for Leasing Consultant of the Year in 2021.
Connie’s mature approach to providing honest and thorough feedback to our clients ensures that the Landlords are kept informed through the entire leasing process. Connie is highly organised and conscientious and as the Leasing Manager she understands the importance of property presentation, tenant selection, thorough application processing and clear communication with our clients and tenants alike.
In this ever changing, fast paced industry Connie’s determination to stay atop market trends along with her high standard of professionalism ensures that our clients benefit.
Simone Nulty – Property Management Advisor
For over two decades, Simone has renovated and developed properties, giving her an impeccable eye for detail. Now, as a Property Manager, she predominately deals with the vital tasks of property inspections and leasing. Simone’s attention to detail and thorough reports provides peace of mind to our clients. Simone thrives on the fast paced environment of Property Management and enjoys helping tenant’s find their new home.
Andrea Cronin – Trust Accountant
Qualified and experienced property professional having over 25 years experience in the real estate industry, making trust account management her specialty. Andrea provides an unprecedented level of quality and professionalism. She feels privileged to be trusted with the responsibility of assisting clients to achieve their financial goals. Andrea’s extensive experience as well as being an investor herself enables her to service all clients to a higher level of understanding whilst being extremely attentive to detail. With an in-depth knowledge of all facets of property trust accounting, Andrea understands what it takes to get the best possible outcome, focused on providing premium service in every instance.