This issue of noise transference is a common source of dispute in apartments with flooring like timber and tiles. As
Most bodies corporate have a by-law restricting noise likely to interfere with others and even place specific restrictions on hard flooring. Section 167 of the Body Corporate and Community Management Act 1997 (the Act) prevents an occupier using or permitting the use of a lot or common property that causes a nuisance or hazard or interferes unreasonably with the use or enjoyment of another lot or common property.
Communication is essential. Don’t assume that occupiers are aware that their hard flooring is a source of noise. Look for ways to bring up the matter in an informal and non-confrontational manner.
Practical actions to undertake include placing floor rugs and carpets in high traffic areas, felt pads under furniture legs, soft closers on cupboards and minimising noisy activities, such as keeping the volume low on televisions and stereos.
Tenants who experience noise transference may also consider, if possible, installing sound insulation on their side of the floor, ceiling or wall.