Domestic and family violence (DFV) is an issue that affects many Australians every year. Landlords and Property Managers should be aware of their responsibilities in these situations.
When looking out for signs of DFV, Landlords/Property Managers are in a unique position as they are consistently entering homes. According to Q Shelter Executive Director Fiona Caniglia says they have a bigger insight than most when it comes to viewing people’s personal life but knowing what to do with this information can be challenging.
“Property managers should be great at observing the standard and condition of the property, this is what they are trained to do,” she says.
If you suspect your tenant is experiencing DFV, remember to consider your safety as well. Reach out to a local or state-wide DFV service for advice before you interact with a tenant. You can try and start a conversation by asking somebody ‘are you okay?’.
Be mindful of the partner or potential perpetrator because if they are around at the time you ask questions, the situation may worsen. Treat each situation with care and give the tenant as much support as they need and are willing to receive.
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