Communication Tips to Improve Your Property Management

According to a survey from rent.com.au, 64% of respondents said they valued good communication as a key focus. Communication is key to a happy tenant and a successful investment property. Here are some tips to stay on top of communication.

Respond in a timely manner

Stay in regular contact with tenants. You will want your tenants as well as yourself to be updated about anything that occurs in your investment property, such as maintenance issues and rental payments. No matter how big or small the issue, make sure not to leave the other person hanging.

Make use of technology

You should use appropriate methods and systems to keep things running smoothly. An overflowing inbox can become stressful, but there are all kinds of technology to make work more efficient. Property management software can help you keep track of things while you need to be on the go.

Be approachable

Property management can be tiring and stressful, but always be sure that your tenants are able to reach you during business hours or have a way to resolve an issue through a preferred trades list after hours.

Stay updated on state laws

All states and territories have different and often changing rules and codes regarding legislation.  You will want to keep track of news and changes for your credibility as a good landlord, but also to ensure you’re holding your property up to the highest standards. Be sure to check relevant government websites for the latest guidelines.

For more property management tips and news, check out our videos https://www.rentalresults.com.au/videos/