Client Reviews / Testimonials

Michael and Ali Burmeister

“Lauren delivers a level of personalised and professional service that is rare in any industry and a true delight to find in a property manager. Somehow she makes you believe that yours is the only property that she is looking after, even when it is one of 100’s. She is incredibly fast to respond to issues, knowledgeable and a pleasure to deal with. We and all our friends and family who have worked with Lauren, could not recommend her services highly enough.”

Michael and Ali BurmeisterBrisbane QLD
Chris Searle

“I have dealt with Lauren Robinson professionally for a number of years. As a property manager, Lauren regularly exceeded our expectations. She is extremely skilled in all aspects of property management and I would have no hesitation in recommending her to potential clients. Lauren is very calm and measured in her approach with both owners and tenants making her a pleasure to deal with. I’ve had experience with many property managers over 15 years and without doubt I would rate her the best out of all them. I look forward to dealing with Lauren again in the future. ”

Chris SearleBrisbane QLD
Eloise and Darren Glase -

“When we were moving out of our family home and relocating out of Brisbane, we were anxious about the process as we were first time investors. Lauren from Rental Results constantly communicated with us in regards to the letting process and we couldn’t be happier with the tenants she secured for us. It has given us peace of mind that our property is being well maintained and handled properly. I highly recommend Rental Results to anyone looking for professional property management.”

Eloise and Darren Glase - Brisbane QLD
Jennie and Kailas Roberts

“My husband and I have had many property managers over the last 15 years, and Lauren from Rental Results has clearly been the best. She takes all the stress away from being a property owner. From very good tenants (who really like Lauren too), keeping the property looking immaculate, having virtually no unrented periods, fabulous communication and always so pleasant! Sit back and watch your investment grow!”

Jennie and Kailas RobertsBrisbane QLD
James Hu

“I would like to express my gratitude with all of your help on managing the property over the last 12 months. Your team has done a fantastic job with professionalism and prompt response, making everything seems easy; as you might recall during our first meeting, we have had horror experience with our last property manager, what’s worse I can’t believe we stuck with them for so long, wish we have found Rental Result earlier! I certainly wish the team the very best for the future, and would have no hesitation in recommending Rental Result to anyone who needs a property manager. Hope we will cross path again in the near future. All the best. Thank you for looking after us so well. Warmest regards James Hu ”

James Hu - St Lucia.
Chelsea Freeman

“In our 7 years of renting in Brisbane, Rental Results has been our most positive rental experience. Lauren has made herself available for us anytime we’ve ever needed to contact her and her continued professionalism has made renting fun and easy. As renters, we always felt appreciated and felt our needs as tenants were always a priority. Thank you, Rental Results!”

Chelsea FreemanAuchenflower
Stuart White

“We can’t speak highly enough of Rental Results. We had a previous management company trying to find us a tenant for 3 months with no joy, then we were referred to Lauren. We signed up with her on the Thursday evening, by Friday morning they had marketed our unit for rent. On Saturday Lauren showed 3 groups around and by the following Tuesday she had signed up 2 professionals on a long term lease at the rent we needed!! Service and commitment like this is rare, fantastic work Lauren”

Stuart WhiteTaringa
Hannah Gardner

“Thanks so much. And thanks to both yourself & Sharon for your professionalism and customer service. You offer a first class property management service and as a tenant I have had a fantastic experience. You’ve always gotten back to me faster than expected with my queries and maintenance requests. You are always available by phone, which is rare in property management! If I had an investment property I would definitely have you manage it and I will recommend your office to anyone looking for property managers in the Brisbane area. All the best to you both. Thanks again, it’s been a pleasure. Kindest regards Hannah Gardner. ”

Hannah GardnerEverton Park
Lauren Andrews

“Hi Lauren, Just letting you know the lights got fixed yesterday. Thank you so much for organising that, you are always so efficient. You really are the best real estate agent ever, I have had a lot of trouble in the past with getting repairs organised or my emails not being answered by previous agents so it is so nice to have you as our agent. Kind regards, Lauren Andrews ”

Lauren AndrewsAscot
Claudio Lacobucci

“One thing I will say about you;- you do provide fairness, prompt action to both landlord and tenant. regards Claudio Iacobucci ”

Claudio LacobucciClayfield QLD
Matthew Stace

“Lauren This is just a quick email to thank you for your outstanding service over the last 6 months. My property has given you a number of headaches which you have handled efficiently and effectively. You have gone above and beyond what you were required to do with regard to dealing with my body corporate. Your proactive call today to let me know that our unit was fine was a perfect example of your client focussed approach. I greatly appreciate your professionalism. Keep up the good work. ”

Matthew StaceBrisbane QLD
Yingxun Wang and Liangzhi Liu

“Dear Lauren, Thank you so much for always following through the issues for us. You are the best property agent we have had so far. I really appreciate that you have been pushing through the builders/developer to follow up the repair issues, which is out of your normal duties I think. I feel that you care your client’s rental properties as if they were yours. We are lucky to have you as our property management agent, especially when we are not in Brisbane. Take care. Vincent from Sydney ”

Yingxun Wang and Liangzhi LiuSydney
Meg and Garth Cordery

“Lauren offers flawless service. She is knowledgeable about property law, the Brisbane market and what works. We would certainly recommend listing with her. ”

Meg and Garth CorderyAuchenflower QLD
Rita and Richard

“Lauren is a truly fantastic property manager, a manager any property owner would love to have, a real gem. Lauren ticked every box as being a good property manager; she frequently updated us with market feedback when our property was waiting to be rented out; she is well organised, reachable, responsive and courteous. What makes her standing out is the extra mile she is willing to go in helping us manage the property. To some eyes these might be trivial issues such as helping cleaning and attending maintenance. We value them greatly and feel these made a big difference in taking the stress away, which unfortunately becomes a shadow of being a landlord today. Without any hesitation, we’d like to recommend Lauren Robinson to anyone who is on the same boat like us. ”

Rita and RichardCanberra ACT
Patrick

“Very satisfied customer! Lauren, Daphne and the team do a fantastic job managing my property. They are proactive, professional and always willing to investigate matters and go that extra mile which other property management companies never do! They make owning an investment property an enjoyable experience and not a nightmare like it was previously under other property management companies. 10/10 service!”

Patrick
Farib

“Everything has been very good, just grateful with absolutely all Rental Results team, please keep the good work and congratulations for being the best Real Estate!!”

Farib
Tony

“We recently changed to Rental Results after an unpleasant experience with our previous Property Managers and now we have piece of mind due to the professionalism, experience, and personal contact that Lauren and her team provide. We are very happy with the service they provide and look forward to a long relationship with the team.”

Tony
Clint

“I would recommend Rental Results to anyone wanting to let a property. They have been nothing but helpful and Professional from day one. Thank You Rental Results.”

Clint
Phil

“Claudia has done a great job in keeping me informed on the property condition and maintenance requirements, nothing but praise for the whole team at RR.”

Phil
Craig Cooper

“Thank you very much to the team at Rental Results. I have nothing but praise for them. Everything ran smoothly and professionally for the duration of my investment property. I would strongly recommended using their service.”

Craig Cooper
Richard and Jinn Day

“While all businesses can look at their service and support, this is one company I am very very impressed. While living overseas, our previous agency just stopped communication and support. So finding someone I thought would be a hit and miss. Could not have been further from the truth. One email ( to contact Rental Results) I had an email back promptly…they handled all of the transfer process (with our written/signed documents) kept us up to date with all inspections, also suggesting things we could do to improve property. They have not failed on any promise, inspections, reports, statements to name a few, on time all the time. Thank you Rental Results…a business who you can trust..”

Richard and Jinn Day
Glenn

“Since changing to Rental Results we have learnt the difference between a property manager and a passionate property manager. The level and breadth of service provided by Rental Results allows us to have confidence in achieving the best results from our investment property.”

Glenn
Robert M

“Best service and communication we have received in the history of 0wning this property for over 25 years – excellent professionalism from all in Rental Results …. property management was my profession all my working life from 1971 to recent retirement so I can say your firm is excellent so keep up the great service and communication which are two things I strived for through throughout my professional life.”

Robert M
Nabin

“Simply the Best. Great Service.”

Nabin
Ryan Bender

“Extremely satisfied with rental results great management skills looking after my properties. I have gone through quite a few managers until I found Lauren and the team.”

Ryan Bender
Clint Rowley

“I would recommend Rental Results to anyone wanting to let a property. They have been nothing but helpful and Professional from day one. Thank You Rental Results.”

Clint Rowley
Beth Purnell

“From the moment I met with Lauren and handed her the keys to my property I have had total peace of mind that my property is in safe hands. Maintenance issues are actioned immediately, any tenant concerns are handled promptly, she always diligently follows up with tradespeople or body corporate to get results in a timely manner and has gone out of her way more than once. I feel completely at ease with Lauren managing the property and she communicates effectively to keep me updated with anything going on. Hands down the best property manager I have dealt with in Brisbane and would thoroughly recommend her services.”

Beth Purnell
Jodie and Michael Coffey

“Rentals Results provide a professional and friendly service. Not only did they find tenants quickly for our property, they did it with personable service. I highly recommend Lauren and her team.”

Jodie and Michael Coffey
Ray Hernando

“Lauren has been my dedicated property manager for two of my properties in Brisbane for the past couple of years. My queries and requests are always dealt with in a timely and professional manner. Lauren is only ever a phone call or email away and her service exceeds anything I have experienced through other rental agencies in the past. Their focus on their customer’s interests is an important part of property management and I recommend their services to any future landlords seeking trustworthy property managers.”

Ray Hernando
Lisa

“Rental Results makes property management a breeze. They take all the effort and stress out of owning a rental property. Highly recommended.”

Lisa
Gerald and Lyn Halliday

“We have found Lauren at Rental Results to be efficient and to communicate with us when needed in a timely fashion. On the very few times where there has been an issue with the rental property, we have discussed the options and once a decision has been made, this has been put in place quickly and efficiently. This has resulted in satisfied tenants who have remained in the property, resulting less expenses and hassle to us. I would recommend Lauren and Rental Results to any Landlord and use them again.”

Gerald and Lyn Halliday
Gerard Orval

“We have property managers with various properties around Oz, but Rental Results collaborate with us better through superior communication. Their multiple points of contact with friendly managers who are willing to go the extra yards makes being an investor that much easier. If we could take RR to our other properties, we would.”

Gerard Orval
Ilias Liangas

“I was lucky enough to come across Rental Results two years ago when I purchased my investmest property. Even though I had no idea what I was doing, Lauren was very helpful and made the process of finding tenants very easy. She goes out of her way to assist in any way possible especially since I’m from interstate. Her responses are always so fast and she makes you feel that your property is the only one she looks after. Her honesty and warm nature seems to attract the right tenants.

The other property managers I have dealt with in her team have all been excellent and they share her passion and dedication to what they do. My property has been continuously tenanted due to their hard work.

I can’t praise Lauren and her team enough and I wish them all the best going forward.”

Ilias Liangas
S. Kishore

Dear Lauren,

I would like to express my sincere appreciation to you and your team at Rental Results for being an outstanding property manager of our unit in the Brisbane area.

As first-time investment property owners from interstate, we have been able to depend on you and your team to effectively manage our property and maximise returns on our investment.

You and your team, including Daphne Harrip, have consistently demonstrated excellent communication and a professional and courteous demeanour throughout our two year partnership. Our phone enquiries are promptly attended to and emails responded to fairly immediately. When matters are urgent you and Daphne have been there for us no matter the time of day.

When our unit flooded, you and your team were extremely proactive in resolving the situation, treating the issue with the utmost urgency and providing meticulous attention to every aspect of the issue, right until the problem was rectified. It was from this moment early in our partnership you had cemented our trust.

I’d also like to add that you have demonstrated respect and integrity and looked out for what was in our best interest. Even when the market has been challenging, you have worked hard to ensure we secure appropriate tenants quickly.

I highly recommend Rental Results to anyone seeking only the best property management agency.

S. Kishore
Clint Morton

I have found your service and level of professionally to be a breath of fresh air. Your support and communication through this process has amazing. My previous property managers could learn a lot from Rental Results. Thank you.

Clint Morton
Gareth

After living in my apartment for over a year now, Daphne as been utmost helpful with everything. The team is always ready to help if there is anything and are very professional in everything they do. Thank you Daphne for managing the tenancy. Great work.

Gareth
JL G

“Our experience with Lauren and her team at Rental Results has been nothing short of amazing. They provide a high level of professionalism in every aspect including Communication, financials and attention to detail. We’ve tried the rest, now we’ve got the best.”

JL G
Paul Farmer

There is a reason Lauren and her team are highly regarded in the Rental world. They are proactive, proficient, professional and care about the value they add to owners and tenants. If you are experiencing some challenges with your current rental manager, give Lauren and her team a call… it will be the best call you can make !”

Paul Farmer
Matt Fortey

Daphne and the team are fantastic. The entire team are on the ball and are extremely friendly and professional. I have been dealing with Daphne since I applied for the property I am in now and her attentiveness and approachability is second to none. Would defiantly recommend using rental results in the future.”

Matt Fortey
Rustle Sales

We are renting a lovely home through Rental Results and have had nothing but great service from the team. Our property manager Daphne is incredibly efficient and friendly in her communication, and all maintenance has been done quickly and with no dramas. We would definitely recommend Rental Results!”

Rustle Sales
downeswebster

I was almost on the point of selling my Brisbane rental property due to appalling property management by a leading Brisbane agency. Since getting Lauren and her team on the case, everything has changed. Their thoroughness, their reliability and their professionalism are a joy. I sing their praises to anyone who will listen!”

downeswebster
Roberta Kerr

I would highly recommend Claudia and the Rental Results Team from a tenants perspective. The Team are extremely professional and responsive to all of your accommodation needs. Definitely takes the stress out of renting! Thank you Claudia:)”

Roberta Kerr
Julie Cameron

“I am a Real Estate Agent who recently sold a Property that was managed by Rental Results. I was very impressed with Claudia who I found professional and most helpful throughout the selling process.  I would highly recommend Rental Results to manage your investment Property.”

Julie Cameron
Richard Fowler

“My wife and I have been a very happy client of Rental Results for a number of years. We secretly call Lauren and her team, “Lauren’s Angels” because they are like a rapid response team that you can rely on to get the job done, in record time and are responsive and professional – every time. I would highly recommend Rental Results to anyone who wants a full turn-key rental management solution who you can hand over your property to and not have to worry. They always follow up and I have never had to chase them for anything. 5 stars.”

Richard Fowler
Charlie Seaman

“Having been my first investment property I met with a few agents to get an understanding of how everything worked. My initial meeting with Daphne was much better then that of the other agents I met with, she was very professional and gave me all of the information I required. I made my decision based on first impressions and it has been a very good experience since. Within days, Rental Results had professional photographs taken, advertising done, inspections booked and applications sent through to me with their recommendations. Highly recommended and a pleasure to deal with.”

Charlie Seaman
Lauren

“We have been tenants through Rental Results for close to 3 years and there service has been nothing short of amazing since day one. The entire team have been a pleasure to deal with and any repairs or problems have been dealt with straight away. When it came time to break our lease due to buying a home they have done everything possible to make it an easier process for us during such a stressful time. I would highly recommend using Rental Results as a tenant or investor. I know when the time comes for us to purchase an investment property we will be sure to use the team at Rental Results.”

Lauren
Jim Stanfield

“I have dealt with Lauren for many years through a number of companies as she brought professionalism, honesty, caring, equality and understanding to an area that sometimes lacks these qualities.

Now Lauren has the backing of her hand selected team that all have these qualities there is no other place I would go when I require a Property Manager.

I have recommended Lauren to family and friend over the years and they all speak highly of her ethics and approach also.”

Jim Stanfield
John Watkin

“Lauren and the team have looked after 3 of my properties for a couple of years now. I was finding using my previous property managers that I was having to become involved and constantly chase them up. Daphne who is currently the member of rental results looking after me has been brilliant and keeps up to date on any issue that arises with the properties. Just being cc’d in emails puts my mind at rest and shows the work that the team are doing behind the scenes.

I couldn’t recommend Rental Results highly enough and in Brisbane where it’s obvious to anyone with the amount of work going on that there is an oversupply of units my units have always been tenanted, and that I believe goes down to the professional and smart way they advertise the property.”

John Watkin
Wendy Smart

“I have been working with Lauren since she first started Rental Results and before Lauren started her own company and can highly recommend this company for the best property manager you will ever find.

Working for an investment property company, MRD Partners, it is extremely important to us and to our clients that they surround themselves with the best business partners they can as property investment is a business and should be treated as such. Property Management is such an integral part of this process and I can’t say enough about the professionalism, attitude, knowledge and respect that is shown to all our owners by Lauren and her wonderful team, especially Daphne. We keep in contact with our clients far beyond settlement so I know firsthand how our mutual clients are looked after and everyone of them are extremely happy and wish Lauren could look after all their properties, unfortunately, they are outside of the Brisbane area.”

Wendy Smart
Lyn Halliday

“Lauren and her team have been looking after our property for over two years now. Any small issue has been communicated to us quickly, discussed and when a decision has been made, the issue dealt with quickly and professionally. This has resulted in not only satisfied owners, but also satisfied tenants who have remained in the property during this time. We would use them again and recommend their services to anyone interested in good care of their investment.”

Lyn Halliday
Li Lingling

“Claudia and the Rental Result Team is highly profession. They solve problems very efficient. Before I moved in, the air-con was broken, but they tried a lot to solve the problem. They are very nice, I highly recommend  this team.”

Li Lingling
Stefan Luus

“We cannot speak highly enough of Lauren and the team from Rental Results. They are professional, polite, and very quick to assist with any issue. The service is excellent and our personal believe is that this is one of the best, if not the best, rental agencies in Brisbane. We highly recommend Rental Results to anyone looking for a rental agency that offers a five-star service.”

Stefan Luus
Ross Williams

“Rental Results was one of many recommendations I had received from friends and colleagues when looking to rent my property. Not only did Lauren and the team impress me with their professionalism initially (I signed with them after all), they continue to impress me with how organised and on top of everything they are. They let me get on with my busy life without having to worry about my rental property. I think I might be a little spoiled by the experience after hearing some of the horror stories about other property managers.”

Ross Williams
Nicholas Owens

“Renting for the very first time seemed like an overwhelming task, but we had a great experience with Rental Results. The minimal issues we had were dealt with in an efficient, timely, proactive – and above all friendly –  approach. 10/10 would recommend!”

Nicholas Owens
Mandy Troy

“As a tenant it is great to have agents that are responsive and helpful.  It provides the basis for a successful tenancy.”

Mandy Troy
Rosa Bertucci

“Outstanding service – best experience I have had in Brisbane (investor for 17 years).”

Rosa Bertucci
Kaly Smith

“Well done to Lauren and her team on creating a successful and innovative business that stands out to be the best within their local market. I look forward to catching up with you again.”

Kaly Smith
Greg Watson

“I am an experienced property investor and thought my knowledge in this area was good. Rental Results take it to a whole new level though. They are really easy to work with and always have my future in mind. I recommend them to my family and friends and it goes to show that getting help from the best is of great value.”

Greg Watson
Olivia Knott

“Lauren operates one of the best property management agencies I know.

I highly recommend her services as part of your investment strategy.

Olivia Knott
Julie Collins

“Lauren and her team are professional and dynamic in their approach to property management. I have no hesitation in recommending their services.”

Julie Collins
Claire Weggery

“Rental Results and Lauren are the Property Management superstars that you want as part of your investment team. Everything they do is with their clients in mind to ensure the best marketing, inspections and all things Property Management making them easily superior of other market players.”

Claire Weggery
Paul Lewin

“Lauren and the team at Rental Results provide a terrific service and look after the owners as well as the tenants. I would not leave my property in anyone else hands to manage. Highly recommend.”

Paul Lewin
Alexandra Weiland

“Great agency to deal with, communication is fantastic and the team are so willing to go the extra mile to solve problems and ensure great service all round. Wouldn’t hesitate to recommend them.”

Alexandra Weiland
Joe Iemma

“Friendly, courteous, great service & very professional.”

Joe Iemma
Tom Rivera

“As a fellow business owner operating in a neighbouring area, I don’t take it lightly when I say that Rental Results is the most polished, professional and personal Property Management business that I know of in South East Queensland.”

Tom Rivera
Jason Rogers

Highly professional and dedicated team.”

Jason Rogers
Apple Loans Qld

“We have referred a number of our clients to Lauren and the team at Rental Results and have consistently found them to offer excellent service and property management. We’d have no hesitation recommending Rental Results again.”

Apple Loans Qld

“I have nothing but praise for Lauren and the Rental Results team. They have duly managed my investment property for over 4 years without fault. I would like to especially mention Claudia who during a recent 2 week gap between tenants was very pro-active in raising and resolving a number of property maintenance concerns with me. Her communication skills and attention to detail are first class. Lauren has developed her business with a clear focus on prompt and effective customer service. Well done to all the RR team and thanks for being great at what you do.”

Phil Baker